Returns & Cancelations
You have the right to withdraw from the contract within a period of 14 days, without giving a reason, either by giving written notice (e.g. letter, fax, email) or – if the item is provided to you before the period expires – by returning the goods. The withdrawal period starts when this information is received in writing, however not before the goods have been received by the consignee (in case of repeat orders of similar goods not before receiving the first part delivery) and not before we have fulfilled our obligation to instruct pursuant to article 246 § 2 in connection with § 1 (1) and (2) EGBGB as well as our obligations pursuant to §312e (1) (1) BGB in connection with article 246 § 3 EGBGB. The timely despatch of the revocation or the goods shall be deemed sufficient for compliance with the revocation term. The cancellation is to be addressed to:
Enagic Europe GmbH, Immermannstraße 33 40210 Düsseldorf
In the case of a valid cancellation both parties have to return their received goods/payments. if the goods can only be returned in a state worse than the one they were in when sent to you, you will need to reimburse for the discrepancy in value. this doesn ́t apply if the state of the product is such as it would be in any shop after a legitimate inspection of the goods by the buyer. if you handle the goods with care, there shouldn ́t be any problem. you will not have to pay for the return postage if you had received a delivery not matching your order. In the event of a valid revocation, goods and services received by either party and derived benefits (e.g., interest), if applicable, must be returned. If you cannot return the Goods to us in whole or in part, or can return them only in degraded condition, you must pay us appropriate compensation for lost value. This shall not apply to returned Goods if their deterioration is solely attributable to examining them, as you might have done in a retail store. In addition, you can avoid liability for compensation by not using the Goods as though they were your property and by avoiding anything that could diminish their value. Goods that can be sent by parcel post must be returned. If the product delivered matches the one you ordered, you must bear the cost of returning it. Obligations to reimburse payments must be discharged within 30 days of sending your revocation notice.
Shipping & Delivery
Standard Shipping EU Country (Shipped within 7 business days) - 44,00 €
Delivery time is calculated in business days.
Products in stock will be sent after the payment is verified. Mail service is responsible for the goods during transportation.
Please, open the package delivered under your order the moment you receive it. If any damage is revealed, make claims against mail service.
About Enagic & Official Certifications
Enagic International is the only water filtration and alkaline-ionizer distribution company in the world with its own OEM manufacturing facility in Japan and ISO certified quality control processes. All employees must master high-level technological knowledge and proficiency throughout the entire process, including development, production, supply, and service.
Enagic’s Kangen Water systems enhance nature’s most vital life-source using the latest scientific research and technology, merged with superior Japanese craftsmanship.
Enagic machines are individually assembled by artisans and then inspected, tested, and certified by highly-trained QC engineers.
Name: Arian Lurie
Certified Enagic Distributor since: September 2020
Distributor ID: 21000003872
Business address: Rua da Industria, 40A, Encarnacao, Portugal
General Data Protection Regulation (GDPR)
We are a Data Controller of your information.
Arian Lurie needs to perform a contract with you
You have given Arian Lurie permission to do so
Processing your personal information is in Arian Lurie legitimate interests
Arian Lurie needs to comply with the law
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
The right to access, update or to delete the information we have on you.
The right of rectification.
The right to object.
The right of restriction.
The right to data portability
The right to withdraw consent
Kangen Water Portugal follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, Kangen Water Portugal uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
Note that Kangen Water Portugal has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Kangen Water Portugal does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.